Know who we are & what we do
Get to know about us here!
From us to Clients
Universal Contact Centers is a full-service bilingual contact center offering US companies of all sizes access to the growing Mexico labor force. Our expertise is bridging the gap between US company labor needs and Mexico based qualified, dependable staff without the complications of managing foreign country labor laws and practices. We make it easy. We deliver a key value proposition which allows clients to focus on what they do best while fully leveraging Mexico’s low-cost and highly skilled work force. Our flexibility provides clients with service models to best fit your needs:
- Satellite office colocation whereby client maintains full control of their operations and directs their Mexico based staff
- Outsourcing whereby client shifts full responsibility of a planned or existing activity
Why Universal Contact Centers?
Industries we Serve